Privacy Policy

Privacy Policy

Last Updated: August 21, 2025

1) Who We Are & Scope

Goldenseed Marketing, LLC (“Goldenseed,” “we,” “us,” or “our”) operates goldenseedlocal.com and related pages, forms, chat widgets, funnels, surveys, and calendars (collectively, the “Site”). This Policy explains how we collect, use, disclose, and protect personal information when you visit the Site, contact us, or use our services.

2) What We Collect

We collect information you provide directly and information collected automatically:
• Contact & Inquiry Data: name, email, phone, company, message content, preferences; appointment and calendar details.
• Communications Data: emails, SMS/text messages, call logs/voicemails, and (if enabled) call recordings.
• Technical & Usage Data: IP address, device/OS, browser, pages viewed, referring/exit pages, timestamps, and cookie/pixel identifiers.
• Marketing & Engagement Data: form and survey responses, campaign and attribution data, ad and analytics events, consent records (e.g., email/SMS opt-in).
• Payment/Transactional Data: only if you purchase services from us (processed by third-party payment providers).

3) How We Use Information

We use personal information to:
• Provide, schedule, and deliver consultations and services; respond to inquiries and support requests.
• Send confirmations, reminders, service notices, and—with your consent—marketing messages by email/SMS/voice.
• Operate, secure, analyze, and improve the Site and our campaigns (including A/B testing, analytics, and audience measurement).
• Comply with laws, enforce terms, prevent fraud/abuse, and maintain opt-out and consent records.

Legal bases (EU/UK): consent (marketing & non-essential cookies), contract (when you ask us to provide services), legitimate interests (site security, analytics, product improvement), and legal obligations.

4) Cookies, Pixels & Tracking

We use cookies and similar technologies (pixels, tags, SDKs) for functionality, analytics, and advertising. You can manage preferences through our Cookie Banner and your browser/device settings. For details on categories, purposes, and retention, see our Cookie Notice (linked in the banner).

5) SMS/Text Terms (TCPA/A2P 10DLC)

If you provide a mobile number and opt in, you agree to receive marketing and informational text messages from Goldenseed at the number provided. Consent is not a condition of purchase. Message & data rates may apply. Message frequency varies. Reply STOP to opt out; HELP for help. We maintain records of express consent and honor opt-outs across our messaging programs.
• Our SMS Terms are available at: https://goldenseedlocal.com/sms-terms
• Our Privacy Policy is available at: https://goldenseedlocal.com/privacy-policy
We also send transactional texts (e.g., appointment reminders) as part of requested services.

6) Email Marketing (CAN-SPAM)

Marketing emails include an unsubscribe link and accurate header/subject lines. We honor email opt-out requests promptly.

7) Calls & Recordings (If Enabled)

We may record calls for quality and training with prior notice/consent. Where required, we announce recording at call start. Do not share sensitive data you do not want recorded.

8) Sharing & Service Providers (Including GoHighLevel)

We do not sell personal information. We share personal information with service providers who help us operate our Site and services (hosting, analytics, CRM/marketing, communications, payments, customer support, security). In particular, we use HighLevel (“GoHighLevel”) as our CRM and communications platform. HighLevel acts as our processor under its Data Processing Agreement and may engage approved sub-processors.
• HighLevel DPA: https://www.gohighlevel.com/data-processing-agreement
• HighLevel Sub-Processors: https://www.gohighlevel.com/sub-processors

9) International Data Transfers

Where personal information is transferred internationally, we rely on appropriate safeguards (e.g., Standard Contractual Clauses). HighLevel maintains EU-U.S. Data Privacy Framework certification for covered transfers. Learn more at: https://www.gohighlevel.com/privacy-and-security

10) Data Retention

We keep personal information only as long as necessary for the purposes above, including to meet legal, accounting, or reporting requirements. We retain consent/opt-out records as required by law and carrier rules. When no longer needed, we delete or de-identify information.

11) Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your information; to withdraw consent; and to object to/limit certain processing.

California residents:
• We do not “sell” personal information for money. We may “share” identifiers and internet activity for cross-context behavioral advertising. You can opt out using our “Do Not Sell or Share My Personal Information” link: https://goldenseedlocal.com/do-not-sell
• You can also limit or disable non-essential cookies via the Cookie Banner.
• You may submit rights requests at admin@goldenseedlocal.com. We will verify your request and respond per California law.

Virginia/Colorado/Connecticut/Utah residents: You may exercise similar rights and, where applicable, appeal a decision by contacting admin@goldenseedlocal.com.

EU/UK residents: You may lodge a complaint with your local supervisory authority. If we rely on consent, you can withdraw it at any time.

12) Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is fully secure; please use caution when sharing data online.

13) Children

Our services are not directed to children under 13 (or 16 in the EU/UK). We do not knowingly collect children’s personal information. If you believe a child has provided data to us, contact us to request deletion.

14) Third-Party Links

Our Site may link to third-party sites or services. Their privacy practices are governed by their own policies.

15) Changes to This Policy

We may update this Policy from time to time. Changes will be posted here with a new “Last Updated” date.

16) Contact Us

Goldenseed Marketing, LLC
Email: admin@goldenseedlocal.com
Address: 5230 Babcock Ave. Valley Village, CA

Phone: (323) 391-0185